Where are you located? 
While the business originated in Phoenix, AZ, Hug Longer is mobile with owner Kimberly travelling full time! 

How can I access my digital downloads? 
You will be emailed the download link.  Click on the link and download your files directly to your computer.  Please keep the email with the link so you can download it again if you lose your files. 
Be sure to check your spam/promotional folders. 


Do you have a community page? 
Join the community here. 

What happens if I accidently deleted the email with my download? 

No worries! If you deleted your email shoot me a quick note letting me know your order number.  I will resend the link to you.  Please note this curtesy excludes freebie orders. 

What is the return policy? 

All digital goods are non-refundable. If you accidently purchased a file twice feel free to send me a quick note and I am happy to give you store credit.

How can I contact someone? 
You can contact us here or email us here.